Municipal Police Officers' Education and Training Commission (MPOETC) Act 120 Practice Exam

If a suspect is being uncooperative during an interrogation, what is an effective strategy to manage the situation?

1. Increase the pressure on them

2. Change the topic to something casual

3. Remain patient and use active listening

4. Provide them with legal advice

The correct answer is: Remain patient and use active listening

Remaining patient and using active listening is an effective strategy when dealing with a suspect who is being uncooperative during an interrogation. This approach allows the interrogator to create a more supportive and empathetic environment, which can help in building rapport with the suspect. By actively listening, the interrogator shows genuine interest in what the suspect is saying, which can encourage the suspect to open up and provide more information. Being patient also allows the interrogator to assess the situation without escalating tensions, which can lead to greater resistance from the suspect. Moreover, active listening involves observing verbal and non-verbal cues, which can provide insights into the suspect's feelings and motivations. This understanding can help tailor questions or approaches that might be more effective in breaking down barriers to communication. In contrast, increasing pressure may lead to further defensiveness, while changing topics can disrupt the flow of the interrogation and divert attention from important issues. Providing legal advice is also inappropriate for an interrogator, as it falls outside their role and could complicate the situation further. By focusing on patience and active listening, the interrogator retains control while fostering a more productive dialogue.